Policies

RETURN POLICY:

All sales are final. Due to the secondhand and vintage nature of our items, we do not offer returns, exchanges, or cancellations. Please review item descriptions and photos carefully before purchasing. If you have any questions about sizing or condition prior to checkout, contact us at hello@shopoldsoul.com and we’ll be happy to help.

TERMS OF SERVICE:

By placing an order with Old Soul, you agree to our terms and conditions. All items are sold as-is and described to the best of our ability. Prices and availability are subject to change without notice. Old Soul reserves the right to refuse service or cancel orders at our discretion. Once an order is placed, it cannot be modified or canceled.

PRIVACY POLICY:

Your privacy is important to us. We only collect information necessary to process your order—such as name, email, shipping address, and payment details. We never sell or share your personal data with third parties. All transactions are processed securely through our e-commerce platform.